Why does my LG Blu-ray player have audio issues when playing Toy Story 3 on Blu-ray?

We are aware that certain LG Blu-ray players are having issues decoding the main audio track on the Toy Story 3Blu-ray disc. This issue often occurs when the player is connected directly to a television using a HDMI cable.

To correct this issue, simply press the "audio" button on your LG Blu-ray playerÂ’s remote control twice while the feature movie is playing. This will switch the audio to the second track on the disc and decode the audio properly. This is track 2 of 5 and should be labeled "2 ENG".

We also strongly recommend contacting LG at 1-800-243-0000 to request a firmware update for your player to correct this issue.